INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Step 1: Buy template
Step 2: Choose Free template in my Listing
Step 3: Send me #number Template and your email.( via chat, note)
I will send free file to you ASAP
Note: BOGO apply only when have event BOGO and with templates which have “BOGO” in the title

 

You can download the templates after making the payment. The download link will be displayed in the notification form or your email. Free templates will be sent to your email

I don’t accept returns, exchanges, or cancellations. But please contact me if you have any problems with your order.

Your order confirmation email will also include an estimated delivery date. Please keep in mind that this estimate is also impacted by your selected method of shipping and does not account for delays caused by vendor service disruptions and/or weather delays.

Shipping MethodTime range

Domestic shipment 4-10 days

International Shipment 7-20 days

 

We ask that you verify that the address listed is your correct and current shipping address before you submit your order. Your shipping address links to your account but can be easily edited prior to purchase. Shipping address change after the products have gone into production are not guaranteed. We are not responsible for packages that are shipped to the wrong address due to inaccurate information provided.

Shipping Disclaimer

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We cannot be held liable for any package(s) that are stolen, lost, or delayed in transit or after delivery to the address you have given us. If your shipment was expected to arrive by the due date yet is delayed because of weather, natural disasters, riots, strikes or unforeseen events on the shipper’s end, we will not be held responsible.

International Shipping Disclaimer

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Customers are responsible for their country’s duty, import taxes and brokerage fees which is due upon delivery to the shipping company. We are not responsible for delays due to customs.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS